Brisbane IT Services
Andfer Technologies is an Australian owned Information Technology Service Provider. We deliver practical IT services that are customised for small and medium sized business needs.
We specialise in Managed IT Support, Cloud Services, Website Hosting, Email Hosting, and Networking Communications.
Managed IT Services for Businesses
IT Support Services Brisbane
Managed Cloud
Service
Web Hosting
Packages
Managed IT Services for Businesses
Andfer Technologies’ B2B managed IT services provides a holistic approach to managing your IT infrastructure on premise or in the cloud. Our managed IT services are proactive in nature. We provide clients with 24/7 IT monitoring, we identify potential issues, and we take steps to prevent problems before they disrupt business operations.
Andfer’s managed services include:
- Strategic IT planning
- Robust cybersecurity measures
- Scalable IT services that grow with the business
- Compliance with industry-specific regulations and data protection laws
We can also work with your IT department in a co-managed arrangement performing only the IT functions that you require.
IT Support Services Brisbane
Andfer also provides reactive support for clients who only need IT support when a problem arises. These services are focused on addressing immediate issues and troubleshooting problems as they occur.
Our reactive services covers basic help desk support through to more advanced technical support needed to resolve complex technical issues. We focus on a specific problem or task, such as fixing a software issue or setting up a new device.
Our reactive services are ideal for smaller businesses and startups however, our B2B managed IT services are more cost effective for larger businesses and clients needing ongoing IT support.
What Our Customers Say
We have moved office six times, changed operating systems, upgraded security, network systems, and every type of hardware. We’ve had all the usual annoying glitches that were promptly dealt with.
Andrew has rewired our network and researched the best hardware and software to suit our needs and budget and he has made sure that our practice runs seamlessly. Through the whole time Andrew has been unfailingly kind, responsive, and professional. Five stars.
I recommend Andfer for all my website clients who need secure Australian website hosting, AU domain registrations, and website migrations. Andfer also help my clients with installing password manager software, cloud data backups, new hardware, and setting up a secure WiFi office.
If you need managed service desk support from a Brisbane company that you can trust, talk to Andfer Technologies.
While we have sometimes hit some ‘sticky’ problems, he has always been able to find a solution and work a way out.
I am happy to recommend Andrew and his business to potential clients.
Andrew has also supported the growth of our contactless ordering and delivery system. We just could not have expanded into online sales without his reliable IT support.
Andrew has rewired our network and researched the best hardware and software to suit our needs and budget and he has made sure that our practice runs seamlessly. Through the whole time Andrew has been unfailingly kind, responsive, and professional. Five stars.
If you need managed service desk support from a Brisbane company that you can trust, talk to Andfer Technologies.
While we have sometime hit some ‘sticky’ problems, he has always been able to find a solution and work a way out. Happy to recommend Andrew and his business for potential clients.
Andfer has also supported the growth of our contactless ordering and delivery system. We just could not have expanded into online sales without their reliable IT support.
Experience the Difference with Andfer
Managed Cloud Service
Andfer Technologies offers on-demand computing services from Microsoft 365 business applications to data storage and processing power. These popular solutions are typically on a pay-as-you-go basis.
Our cloud computing services also include software configuration and optimisation, system monitoring, and system analytics.
Microsoft 365 for Business
Microsoft 365 enables Brisbane businesses to work smarter with enterprise-grade online tools that keep your data safe and your team connected. Customise your business with Outlook email, Word, Excel, PowerPoint, SharePoint, Teams, and OneDrive.
Andfer’s Office 365 business plans include:
- Microsoft 365 Business Premium
- Microsoft 365 Business Standard
- Microsoft 365 Business Basic
Cloud Cyber Security
South East Queensland businesses face a heightened risk from cyber crime. According to the Australian Cyber Security Centre’s Annual Cyber Threat Report, the most common cybercrimes include:
- Online fraud
- Business identity theft
- Phishing attacks
- Ransomware attacks
Andfer helps Queensland businesses implement good digital hygiene practices to reduce the chance of their IT systems, websites, and data centres being hacked.
Our IT solutions include installing password managers, two factor authentication, antivirus software, firewalls, intrusion detection systems, and data encryption.
Web Hosting Packages
Andfer Technologies has partnered with Synergy Wholesale and we provide quality Australian based servers, data storage, and hosting solutions.
Andfer specialises in business website hosting, Australian AU domain name registration, and domain name with email hosting.
Our other hosting services include:
Over 450 domain name extensions
Domain privacy
(excluding AU domains)
DNS
Hosting
24/7 Malware Scanning
DDoS-Protected Network
Our servers are built with enterprise grade hardware and use a fully redundant network. This means there is no single point of failure and your website, and other assets remain protected.
Wordfence Security
WordPress websites are popular with Australian businesses. Andfer Technologies ensures that the Wordfence Security plugin is installed on Wordpress to provide additional protection against brute force attacks. Wordfence feature website level firewall, malware scanner, and two factor authentication (2FA).
For IT Support Help You Can Trust
Contact Us
Andfer Technologies Opening Hours
- Monday 8.30am - 5pm
- Tuesday 8.30am - 5pm
- Wednesday 8.30am - 5pm
- Thursday 8.30am - 5pm
- Friday 8.30am - 5pm
- After hours call outs by appointment.
IT Consulting Brisbane
Andfer provides strategic IT consulting services to help our clients align their technology solutions with their overall goals and objectives. We help businesses plan for future IT needs and roll out improvements as needed.
IT Infrastructure
Andfer can take care of your business IT infrastructure managment, including on site and cloud servers, networks, and storage systems. We monitor and optimise your IT system to ensure ongoing reliability and performance.
Software Managed Services
As part of our managed IT support we keep software and operating systems up to date. This includes applying patches and updates to address vulnerabilities and ensuring software compatibility issues are fixed quickly.
Computer Maintenance and Support Services
No problem is too big or small. Andfer provides helpdesk support via phone, remote access, and onsite technical support as needed.
Our Managed IT Support Team also offers ongoing helpdesk services to address end-user issues and technical support for more complex IT problems. This services includes 24 hour monitoring of IT systems to identify and address potential issues before they become major problems.
WiFi, Networking and Communication
Connecting your business is easy with our experienced staff offering a range of options tailored to your business and building complex requirements and size.
Our services range from wireless networking to physical cabling installed by our Australian Government certified staff.
Data Backup Solutions
Andfer Technologies also creates and manages data backup and disaster recovery plans to protect our clients. Our clients’ critical data is regularly backed up so that it can be restored in case of loss or system failure.
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Find the Best IT Support in Brisbane
Choosing the right IT services company is crucial for the success of your business. When evaluating external IT services companies, you need to make an informed decision based on factors. These factors include the range of services, the response time